One team, one vision: Dennis Eagle and Terberg Matec UK’s Aftermarket teams are combining
As of 5th January 2026, Dennis Eagle and Terberg Matec UK’s Aftermarket teams will unite and be fully integrated, seeing customers benefit from one exceptional service. By aligning our resources, knowledge, and collective technical expertise, we’re able to offer you even better, more streamlined support. This means we’re perfectly equipped to respond more quickly, effectively, and reliably than ever before.
“The integration of our Aftermarket teams is an exciting step towards a better future for both our business and our customers,” said Geoff Rigg, Aftermarket Director, Dennis Eagle. “As customer expectations shift, we want to keep ahead of the curve and harness our combined experience to proactively address new industry challenges as they emerge. Through this unified, consistent approach, we’re able to provide the same world-class service our customers expect across the entirety of our product portfolio.”
Important changes are coming
As a result of this integration, we wanted to ensure you were made fully aware of several process and communication changes that will become effective from the start of 2026 onwards. For example, you can now access the following services by contacting your local Service Centre:
- Field Service Engineer bookings and enquiries
- Warranty case reporting and jobs
- Product technical support
- Service Centre servicing, repairs, and refurbishment
- DE-Approved Used vehicles and equipment, including bin lifts
These field and workshop service changes are applicable across all Dennis Eagle and Terberg Matec UK product ranges. However, please continue to contact Worksop only for Terberg Matec UK recycling product equipment repairs and refurbishment.
Our Service Network map includes all Service Centre locations and telephone numbers
How does this affect spare parts?
You won’t need to worry about where to source your spare parts from following the integration. All contact channels for spare parts will remain unchanged, and our central parts operations contact details are listed below for ease.
For all Dennis Eagle branded products:
- Central parts telephone: 01926 458555
- Dennis Eagle parts email: partsdesk@dennis-eagle.co.uk
- Dennis Eagle parts website: https://www.denniseagleparts.com
For all Terberg Matec UK branded products:
- Central parts telephone: 01925 283905
- Warrington parts email: parts.matecuk@terberg.com
- Leeds parts hub email: parts.matecuk-leeds@terberg.com
A new era. The same experts.
We’re combining the best of both worlds to give you an even better experience. Putting customers first is at the heart of everything we do, and we’re devoted to ensuring you receive the best Aftermarket service every time. That’s why our technical experts are being cross-trained on both Dennis Eagle and Terberg Matec UK product portfolios, supported by our new Technical Training Centre, so you can be certain all of your products stay in very safe hands.
“This transformation marks a pivotal moment in our evolution,” said Keith Day, Managing Director, Dennis Eagle. “By aligning our structure and operations with our integrated product strategy, we build a foundation for growth, innovation, and customer excellence. Our goal is to deliver an exceptional service, strengthen our partnerships, and ensure a brighter future for all.”
We are dedicated to bringing the next generation of refuse and recycling solutions to our industry and remain ready to provide outstanding support at every stage of your journey with us.
Dennis Eagle is evolving. Join us for the next chapter.
