Image

ELECTRONIC

PARTS

CATALOGUE

GENUINE PARTS, GENUINE PEOPLE

Naturally, some parts will require replacement throughout the lifecycle of your vehicle. You want to get the right parts, first time and fast, to minimise downtime. Developed specifically for your Dennis Eagle vehicle, each component is quality approved by our engineers to keep your fleet working.

  • With generous stocks at our 268,000 sqft parts facility, our network of service centres and even our field service engineers, we’ll have the part you need delivered to you in no time
  • Our genuine Dennis Eagle parts are covered by our 12 month warranty for your peace of mind
  • Our 24/7 online Electronic Parts Catalogue (EPC) makes it easy to find and order the parts you need – fast

For more information about Dennis Eagle genuine parts, please contact partsdesk@dennis-eagle.co.uk or call 01926 458555.

Parts.png

PERSONAL SERVICE FOR PARTS AND TECHNICAL SERVICE

No one knows your Dennis Eagle vehicles like we do. To save you time and hassle, every Dennis Eagle Vehicle Identification Number (VIN) and its full specification is listed on our EPC. Easy to use and simple to access, EPC takes the hassle out of ordering the right part first time.

Alternatively, our local service centres and our 268,000 sqft head parts warehouse in Chorley, the latter filled with over 13,000 parts, are supported by trained staff who truly understand your Dennis Eagle vehicle and can get you what you need fast.

Once ordered, parts are dispatched quickly or can even be collected from our Service Centres or, in emergency cases, from our factories. We’ll do what we can to keep your fleet moving.

515 x 400 (Parts).png
 

OPENING TIMES 

  

Monday - Thursday

Friday

Saturday 
7.30am - 6:00pm  7.30am - 5.00pm 8.00am - 12.00pm

AS EASY AS EPC - YOUR RCV ONLINE PARTS SHOP

 

Our 24/7 EPC, accessible on any web browser, is a unique RCV online shop that ensures you find the exact parts needed, can place an order at any time and receive delivery confirmation.

Searching using your VIN means you can be assured you get the right part for your vehicle fast. With our factory, engineers and service centres all having access to EPC, everyone is working from the same data for further reassurance.

 

LOG ON

BENEFITS

AVAILABILITY.svg

AVAILABILITY

97 per cent stock availability in our EPC online store
CONVENIENT.svg

CONVENIENCE

Customers can place orders 24/7 via EPC, view history, arrange a delivery and receive email confirmation with tracking – all available in eight languages
TRAINING.svg

USER FRIENDLY

Filled with Images, descriptions and VIN checks, EPC makes it easy
MAXMISE UPTIME.svg

MAXIMISE UPTIME

99 per cent on time delivery

FAST AND CONVENIENT DELIVERY

To maximise fleet uptime, Dennis Eagle offers the following delivery options for its approved parts from our centre in Chorley.

Same day delivery (200 x 200).png

SAME DAY DELIVERY

.

.

Next Day Delivery Stan (200x200).png

NEXT DAY (STANDARD)

Before 12:00pm

 

Next Day Delivery (200 x 200).png

NEXT DAY (PREMIUM)

Before 9:00am

 

Sam Day Collection (200 x 200).png

 COLLECTION IN PERSON

.

.

PARTS RETURN

Full details of our return policy can be found below, including details on eligibility, procedures and timelines for returns.

BOOK YOUR RETURN COLLECTION

You can book collection returns through our service by following the steps outlined below.

                            COLLECTION INFORMATION                                                                                               

Before contacting the transport team, please provide:

  • Number of packages
  • Weight and dimensions
  • Collection address

The transport team will email you the required shipping labels for collection.

                              COLLECTION CONTACTS                                                    

CALLUS.svg     01257 225332
   
CONTACTUS.svg    dereturns.c@tvssvs.com 

                                                                                                                                                                                                                                                                                                                                                                                                            

MEET THE PARTS TEAM

  •  

    Gary                 

    UK Parts Sales Controller

     

    "With over 30 years of service within Dennis Eagle Aftermarket, I excel in using my experience to make the parts identification process as seamless as possible for both customers and my team. I also enjoy identifying some of the more classic and obscure parts, dating back to the 1990s. I relish the challenge of managing stock across over 100 locations, but the aspect I enjoy most about my role is building and maintaining rapport with our customers."

     

    		 Gary.png

  •  

    Sian                 

    Supply Chain Administrator

     

    "In my role, I’m driven by the ability to solve problems. I thrive on tackling new challenges and finding innovative solutions to make the customer experience as seamless as possible. This role involves more than just the technical aspects—collaboration and communication across departments are crucial to ensuring everything runs smoothly. Personally, the continuous learning that comes with my role keeps me engaged and motivated."

     

    		 ​Sian.png

  •  

    Dawn                

    Customer Services Aftermarket Administrator

     

    "I have been working in the Parts Department at Dennis Eagle for over 34 years, starting as an Office Junior at age 17. Today, I’m a Customer Services Aftermarket Administrator. I love interacting with our customers and ensuring we maintain the strong, trustworthy relationships we’ve built. Dennis Eagle is a great place to work, with wonderful colleagues who are both friends and family. My dad worked here, and I met my husband here back in 1992. It’s a real family business!"

     

    		 Dawn.png

  •  

    Jay                

    Business Intelligence Analyst

     

    "In the Aftermarket department, we have the opportunity to turn data into valuable insights that drive business decisions. It is incredibly motivating to see the impact of my work, especially when my ideas are recognised and put into action. I take pride in contributing to the company's data integration project, which helps create clearer insights and more effective strategies."

     

    		 imageg3xe4.png

 

Gary                 

UK Parts Sales Controller

 

"With over 30 years of service within Dennis Eagle Aftermarket, I excel in using my experience to make the parts identification process as seamless as possible for both customers and my team. I also enjoy identifying some of the more classic and obscure parts, dating back to the 1990s. I relish the challenge of managing stock across over 100 locations, but the aspect I enjoy most about my role is building and maintaining rapport with our customers."

 

 Gary.png

 

Sian                 

Supply Chain Administrator

 

"In my role, I’m driven by the ability to solve problems. I thrive on tackling new challenges and finding innovative solutions to make the customer experience as seamless as possible. This role involves more than just the technical aspects—collaboration and communication across departments are crucial to ensuring everything runs smoothly. Personally, the continuous learning that comes with my role keeps me engaged and motivated."

 

 ​Sian.png

 

Dawn                

Customer Services Aftermarket Administrator

 

"I have been working in the Parts Department at Dennis Eagle for over 34 years, starting as an Office Junior at age 17. Today, I’m a Customer Services Aftermarket Administrator. I love interacting with our customers and ensuring we maintain the strong, trustworthy relationships we’ve built. Dennis Eagle is a great place to work, with wonderful colleagues who are both friends and family. My dad worked here, and I met my husband here back in 1992. It’s a real family business!"

 

 Dawn.png

 

Jay                

Business Intelligence Analyst

 

"In the Aftermarket department, we have the opportunity to turn data into valuable insights that drive business decisions. It is incredibly motivating to see the impact of my work, especially when my ideas are recognised and put into action. I take pride in contributing to the company's data integration project, which helps create clearer insights and more effective strategies."

 

 imageg3xe4.png