Technical Support Administrator, Warwick

Role: Technical Support Administrator

Location: Warwick, CV34 6TE

Hours: 37 hours per week | between 08:00 and 16:30 Monday to Thursday and 08:00 - 13:00 Friday

 

Join Dennis Eagle as a Technical Support Administrator and play a key role in managing and developing our Dennis Eagle Used website, and provide training on DE-Connect and Terberg Connect systems. This exciting position offers the chance to work closely with our customers and suppliers to enhance our online presence and technical capabilities.

You will manage website content, handle customer inquiries, and ensure seamless operation and updates. Additionally, you'll provide essential training and presales support for our software solutions, addressing technical issues and coordinating product development. Your role will also include general administration duties, such as expense management, pool car allocation, and project work, making this an exciting opportunity to contribute to our company's success and grow your career.

 

Qualifications that set you apart include:

  • Knowledge and experience of managing and updating websites, including making website changes at administration level.
  • Experience of liaising with customers / customer service.
  • Able to analyse and present data to an audience.
  • Ability to communicate with others effectively across all levels of an organisation.

 

Our employees benefit from:

  • 25 days holiday plus Bank Holidays
  • Enhanced pension scheme and DIS benefit
  • Employee assistance programme
  • Health shield medical cash plan, including access to GP anytime an online 24/7 appointment service
  • Training and development
  • Bike to work scheme
  • Occupational health support
  • My benefits platform - offering discounts from high street retailers and more

 

At Dennis Eagle we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated. As part of our dedication to creating a supportive environment, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We invite you to engage in an open conversation with us about how we can best support you and ensure that your unique skills and talents are recognised and valued. Your success is integral to our collective growth, and we look forward to working together to create a workplace that empowers everyone to thrive.

If you have any queries or would like to apply for the role, please contact us at recruitment@dennis-eagle.co.uk

 

 

Please don’t delay your application, this role could be filled at any time for the right candidate.

Please be aware that Dennis Eagle is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

To view our Job Applicant Privacy Notice please click here https://www.dennis-eagle.co.uk/globalassets/dennis-eagle-uk/documents/job-applicant-privacy-notice.pdf